The customer must notify the hi -fi house within 14 days of receiving the package. The refund must be made within 14 days of the cancellation notice.
According to the Section of the Consumer Protection Act, which entered into force on June 13, 2014, the customer is responsible for the return costs of the goods. Hifitalo Even after this, you will not pick up the packages from the post office, for example, but returns must be made as a mail distribution package or preferably as a regular package of Matkahuolto, which will be distributed to us anyway. This is also the most affordable way for the customer. We do not acknowledge receiving packages where the cargo payer is Hifitalo. Hifitalo Also, there are no new packaging materials (cardboard boxes, freight bags, etc.).
The above is valid for all orders, unless otherwise specifically agreed.
Products should be returned well packed if the product is packed in a separate protective package must also be returned in the protective package that the original sales package will remain clean.
The customer may introduce the product to try, but the seller is not authorized to compensate the full amount due to the impairment. The most common compensation for the portion paid is about 50-80% of the amount paid, ie the price we can sell to the next consumer of the device that has been returned as a customer return.
