Frequently asked questions - FAQ
What is the right to return products?
You can return the product within 14 days of receiving the shipment. More detailed return instructions can be found here.
What are the customer service opening hours?
Customer service and the store are open Monday - Friday from 09:00 to 17:00. The online store serves 24/7
How can I contact customer service?
You can contact customer service by phone, email, contact form, Facebook or Instagram messages. See more detailed information from the contact page.
When will my order be delivered?
The products found in the warehouse usually leave the warehouse within 0-2 days of the order. If the product is ordered from a supplier, an estimate of the delivery time can be found on the product page. Recently, several manufacturers worldwide have had difficulties in delivering goods, which has affected our operations in the form of difficult-to-predict delays. If the delivery of the product is in a hurry, or you are worried about the delivery time, please contact us Hifitalo's customer service.