What is Hifitalo's right to return?

You have 14 days from the receipt of the order to return the product. Read more detailed return conditions here .

What are the customer service opening hours?

Customer service and the store are open on weekdays from 08:30 to 16:30.

How do I contact customer service?

You can contact customer service by phone, email, contact form, Facebook or Instagram messages. See the contact page for details .

Where is my order?

The goods found on the shelf usually leave us within 0-2 days of ordering. If the goods have been ordered from a supplier, the estimated delivery time can be found on the product page how quickly the goods have been delivered before. Recently, suppliers have had difficulty delivering goods worldwide, which has affected our operations with unpredictable delays. If you are worried about the delivery time, please contact our customer service and we will try our best to find out the delivery time in more detail.

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